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USO Password Help for Nominated Contacts

USO provides authenticated and secure access to LGfL services and keeps information safe.

USO Password GDPR

We have made improvements to the security of your USO passwords so that they comply with the Data Protection Act 2018 (DPA 2018) and the General Data Protection Regulation (GDPR) which are explained in this video.

As a Nominated Contact, if colleagues at your school(s) want to be able to reset their password without technical support from you, they will need to add some further information to their USO account so that we can identify and send information to them should they forget their password.

Frequently Asked Questions

    All guidance for staff can be found here

    NOTE - If you are a USO AutoUpdate-subscribing school, all of your colleagues mobile numbers can be verified at once by asking your Head Teacher to visit the link here and enable the 'Trust staff mobile numbers received via exports.'

     

    A temporary password will be visible to you so that you can initially configure the account with the required access to systems and resources.
    Once you have securely disseminated the USO account details to them, you should then direct them to the web page here where they can change their password, set their security questions, verify their mobile number and set a secondary email address.

    Related Videos

     Staff USO password changes explained

      Verifying mobile number explained

       How to verify mobile number

        When do I set my security questions?

         How to reset security questions

          Changing staff USO password

           Searching USO usernames

            Reviewing Password Policies

             New starter process explained

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