Safeguarding
Monitoring Services with LGfL-SENSO
Meet DfE obligations around appropriate monitoring with this proactive technical system - get contextual alerts for concerning pupil behaviour, communications or access.
Monitoring - you asked; we listened
As a result of the expectations on schools for filtering and monitoring, in both KCSIE and the DfE standards, schools have been asking us to provide an LGfL monitoring service.
Unlike filtering, monitoring is not just about websites, and it isn't about blocking things. Instead, it gives you context on student behaviour across all applications and devices. This helps safeguarding teams to see the journey a user has been on, with information on what they have typed, visited and read, in order to highlight concerning behaviour, communication or access.
If you know WHY and WHAT happened, then it is much easier to keep children safe. We are delighted to say we have procured TWO systems from market-leading provider SENSO:
Unmanaged Monitoring
This automated system captures concerning user behaviour from all devices and applications. The information is fed into a user-friendly portal for school staff to examine and process.
LGfL-SENSO will be including unmanaged monitoring software for free to the majority of schools adding even more savings to your Let’s Get Digital Broadband subscription.
What does the software look for?
What useful insights will this capture?
Managed Monitoring - COMING SOON
LGfL-Senso's new managed monitoring service to safeguard children is being launched alongside the unmanaged service.
We are currently trialling it in schools to ensure everything is as it should be, and it will be open to more customers from December for a charge.
With the managed monitoring service, schools retain access to the same state-of-the-art portal, all the captures and contextual information, but a dedicated team screens all captures to remove false positives, sends medium alerts to the DSL for review, and picks up the phone to school whenever there is a critical or urgent concern that needs immediate attention.
Managed vs. Unmanaged Service
Expertise of the Human Review Team
Introduction to Monitoring
LGfL-SENSO monitoring will be ideal for single schools or multi-academy trusts.
SENSO and LGfL will be working with state-of-the-art AI technology but also a team of respected academic linguists who are at the cutting edge of identifying harm through language.
Whether you want to identify risks of bullying, self-harm or suicidal ideation, grooming for child sexual or criminal exploitation, radicalisation and extremism or a range of other harms, the real-time alerts will change the way you do safeguarding.
As an added advantage, subscribers to LGfL broadband gain exclusive access to SENSO for Microsoft Teams integration! That means that wherever students chat on Teams (often on their own devices so not otherwise monitored, SENSO and LGfL will be there, and so will you.
The Value of the SENSO/LGfL Partnership
What's included with LGfL-SENSO Monitoring?
Here is a glimpse into some of the features:
Visual Threat Analysis
CPOMS & MyConcern integration
Safeguarding Dashboard
Keyword Libraries
Reports
Email alerts
Monitor Microsoft Teams Chat (exclusively for LGfL Broadband Schools)
Advanced Linguistics to Keep Children Safer!
More about SENSO - linguistics
SENSO is an innovative monitoring provider which is well-known in the market for its approach to safeguarding technologies. One feature in which it is really leading the way is linguistics.
The Nottingham-based company has been a trailblazer in this often underlooked area, working with university linguistics researchers who design complex models to spot the warning signs of a safeguarding concern. SENSO works with these academics to process and analyse vast amounts of language data to identify trends which AI alone (and yes, they use that too!) cannot.
Find out more from SENSO here. This expertise in linguistics, data science, and safeguarding is going to be stepped up over the coming months with particular emphasis on providing linguistic innovations to the LGfL customer base first.
Find out more and FAQs
We will be adding lots more support information over the coming days.
You can watch the videos in our YouTube playlist here and we will be uploading FAQ documents for techs and DSLs by the end of the week so please bookmark this page - monitoring.lgfl.net.
What Can Monitoring Offer that Web Filtering Can't?
Mark Bentley, LGfL's Safeguarding & Cybersecurity Manager and SENSO's Kevin Sheppard describe how filtering and monitoring services differ.
Filtering vs Monitoring
Mark Bentley, LGfL's Safeguarding & Cybersecurity Manager describes the difference between filtering and monitoring.
Filtering for DSLs
Support your journey towards DfE-compliant filtering - whether you are a beginner or have worked for years with your technical teams to better understand and effectively manage filtering - which is all about keeping children safe.
Filtered SIM Cards
Our new Filtered SIM Cards service is designed specifically for schools, providing SIM cards for secure, responsible, and school-appropriate mobile data.
